Returns & Exchanges
At Skin Bunny UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unopened and unused skincare products. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Prepare Your Package
Carefully pack the items in their original, unopened packaging, ensuring the RA number is clearly marked on the outside of the box.
- 3.Ship It Back
Send your parcel using a tracked shipping service to our UK warehouse address provided during the initiation step.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.